FAQs

Ans: Now, you can fly to your desired destination in feasible steps. All you have to do is to visit our “ReservationsDeal.com.co” website, where you can choose your preferred destination, date, and time for your flight. You can simply approach the assistance team on a phone number +57 601-489-6847.

Ans: Once your booking process is done, you will receive an email stating your flight confirmation. This confirmation will carry your entire ticket details. In case you did not receive it, get in touch with us for the resolution.

Ans: No, as per the policy, you can neither change the entire name nor transfer the name of a flight ticket to someone else’s name.

  • Children — It must be within 2-11 years of age till your completion of travel.
  • Infants — It is 0-1 years till your flight or journey.

Ans: No charges are imposed on booking a flight over a phone call on the number +57 601-489-6847 by Reservationsdeal.com.co.

Ans: You can find all the relevant information with respect to your flight ticket, for example, terminal Number, seat number, flight timings, PNR or Flight reservation number, etc., in your confirmation email that is beneficial for you.

Ans: In case you wish to add meals to your reservation, you must contact the customer executive of the concerned airline, or you can visit the official website where you will view the information.

Ans: In case of missing a flight, you are requested to immediately inform the agent (primary source where you made a reservation) and cite your main reason. You can also place a request to re-book your flight.

Ans: For all the domestic fliers, you must be at the airport at least 2 hours before your domestic flight, while it is 3-4 hours for all the International flights. .

Ans: You can carry 1 hand baggage and 1 personal item onboard for free. And if you exceed the baggage limit, you will be charged a fee by your airline as a penalty. However, if you want to know more about the baggage policy, reach out to us at +57 601-489-6847.

Ans: If, due to some unavoidable circumstances, you decide to change flight, you can straight away get in touch with the executive who will provide all the relevant information, process, policy, etc.

Ans: If you wish to choose a seat for your flight, you have to visit the Manage My Booking tab on the official website, where you have to enter all your ticket details, for example, PNR number, last name, name, etc., and submit it. There you will view the “Seat Selection Map.” If you did not find the map, you must wait until it comes, or you can contact the helpline number +57 601-489-6847.

Ans: Most times, airlines provide Seat Selection Maps at the time of reservation. But if it is not available, you have to wait until you get the option, or if you feel like there is a glitch, you can approach the assistance team.

Ans: Yes, you can add a passenger to the existing reservation, and for that, you have to go to the Booking page, where you have to add a new passenger name and other details and make the payment to confirm.

Ans: Yes, you are allowed to travel. But, there are some rules every airline sets concerning Pets. You must be aware of every associated rule.

Ans: No charges you will have to incur if you cancel a flight within 24 hours of your reservation. But if it is done after 24 hours, the airline will charge.

Ans: If the airline cancels a flight, you will be given a full refund or booked with an alternative flight.